About Us
Zuma is not just a lifestyle sandals brand with branches across Indonesia — we're a fast-growing retail company with a vision to build a strong digital backbone for the future. For us, technology is the key to making work more efficient, transparent, and data-driven. That's why we're looking for a Supervisor – AI & IT Systems to help execute and manage our digital transformation initiatives across teams.
What You'll Do:
- Implement and maintain company-wide digital systems (ERP, cloud, project management, knowledge base).
- Automate workflows using tools like Zapier, Make, n8n, or simple scripts to reduce manual work.
- Integrate and optimize AI tools (ChatGPT, AI analytics, generative AI) into daily operations.
- Connect and unify cross-department data (sales, inventory, HR, marketing) into a source of truth.
- Train and support ±30–50 staff to use digital tools effectively.
- Ensure data accuracy and produce actionable insights through dashboards or reports.
- Document systems and SOPs, and coordinate with vendors or IT partners when needed.
What We're Looking For:
- 2–4 years of experience in Business Systems, IT Automation, System Analysis, Data, or AI Tools.
- Strong knowledge of ERP, Notion/Confluence, and Trello/Asana/Jira.
- Hands-on experience with automation & integrations (Zapier, Make, n8n, API/JSON, webhook).
- Familiarity with AI tools & APIs (ChatGPT API, AI analytics, generative AI).
- A systematic thinker who builds practical, well-structured solutions.
- Excellent communication & training skills for non-technical users.
- Bonus points for: SQL / advanced spreadsheets, basic data security & access management, or retail/omnichannel experience.
The Right Vibe:
- Tech explorer → curious and excited to try new AI or automation ideas.
- Business-minded → understands that systems must drive profit and efficiency.
- Problem solver → quick to find root causes and implement solutions.
- Simplifier → builds tools people want to use.
- Change driver → inspires others to embrace digital transformation.