HR Operations Supervisor

We are Pinjamin, a subsidiary of KN Group – a Finance Company. We are seeking a detail-oriented and proactive HR Operations Supervisor to join our growing team.

Although this is a supervisor-level position, it currently has no direct subordinates. Instead, you will function as a hands-on HR expert, handling employee relations, industrial relations, compliance, payroll, and compensation & benefits. You will serve as a trusted advisor for both employees and management, ensuring legal compliance and smooth HR operations. This role is based in Tangerang, but requires commuting to our Jakarta office twice a week.

• Act as the primary liaison between employees and management, handling workplace issues fairly, efficiently, and with discretion.
• Ensure strict compliance with local labor law (UU Ketenagakerjaan, Omnibus Law, PKWTT regulations, etc.), while providing guidance to management on HR legal and compliance matters.
• Handle termination processes, industrial relations cases, and retention strategies with professionalism and minimal risk exposure.
• Oversee Compensation & Benefits and respond to employee-related concerns regarding payroll, benefits, and entitlements.
• Supervise and validate payroll calculations to ensure accuracy, compliance, and timely disbursement.
• Manage and maintain confidential employee case files and generate reports to identify trends, risks, and improvement opportunities.

• Minimum total 5 years of progressive HR experience, with at least 1-2 years in a supervisory or team-lead capacity.
• Proven track record in Employee & Industrial Relations, Compensation & Benefits, HR Compliance, HR Legal, and HRGA.
• Strong knowledge of Indonesian labor law (especially PKWTT management, termination procedures, and dispute resolution).
• Excellent problem-solving ability in handling termination and retention cases.
• Must have no history of labor arbitration or unresolved disputes with previous employers.
• Excellent written and verbal communication skills in English (MUST) and Bahasa Indonesia (native).
• Strong discretion in handling sensitive and confidential information.
• Solid foundation in payroll processes and C&B practices.

At Pinjamin, you will work in a fast-paced fintech environment where compliance, efficiency, and employee engagement are highly valued. This is a unique opportunity to grow your HR leadership career, while directly shaping a positive employee experience and safeguarding organizational compliance.