Responsibilities:

Provide technical support for hardware, software, and network issues.
Perform installation, configuration, and maintenance of computer systems and applications.
Troubleshoot and resolve user problems to ensure smooth daily operations.
Monitor and maintain IT infrastructure, including network connectivity and system performance.
Ensure data security, perform backups, and support system updates.

Requirements:

Minimum Diploma/Bachelor's Degree in Information Technology, Computer Science, or related field.
Experience in IT Support or Technical Support is preferred.
Good understanding of Windows OS, networking, and office applications.
Strong problem-solving, communication, and teamwork skills.
Willing to work under pressure and handle multiple support requests.