Qualifications
Education: Bachelor's degree in Computer Science, IT, or related discipline
Experience: Minimum 5 years in IT Support / System Administration / Production Support
Technical Skills:
Java scripting (for customization/automation)
JasperReports (reporting tool)
Oracle DB (strong knowledge)
PL/SQL (queries, procedures, debugging)
Operating Systems: Linux/Unix, Windows
Monitoring Tools: e.g., New Relic
IT Processes & Tools:
ITIL framework understanding
Incident management tools (Jira, ServiceNow)
4 days onsite, 1 day WFH
placement : Jakarta Selatan