Qualifications:
- Bachelor's degree (S1) in Information Technology, Computer Science, or a related field.
- Minimum 1 year of experience in IT Helpdesk or Information Technology.
- Willing to work night shifts.
- Proficient in Windows operating systems.
- Understanding of computer network concepts, including TCP/IP, DNS, and DHCP.
- Familiarity with productivity software such as Microsoft Office and Google Workspace.
- Knowledge of basic network security concepts and the ability to use security software like antivirus and firewalls.
Non-Technical Skills:
- Strong verbal and written communication skills.
- Ability to work well in a team.
- Effective problem-solving skills and the ability to resolve issues quickly and efficiently.
- A positive personality, including patience and discipline.