Responsibilities:
- Responsible for answering game players' questions, handling players' complaints, recording feedback for several projects
- Assist operation dept. to propose suggestions and following up issues to be fixed for game optimization to improve game operation data
- Managing moderator teams
- Accomplish other tasks delivered by the supervisor
Requirements:
- Fresh graduates are encouraged to apply.
- Passionate about games, enjoys engaging with users, and understands users' mentalities and habits.
- Keen interest in pursuing a career in the game industry.
- Preferably a gamer who enjoys trying various games; experience with Mobile Legends Bang Bang is a plus.
- Fluent in English and Bahasa (proficiency in Malay or Tagalog is an advantage).
- Possesses a mature sense of teamwork.
- Demonstrates a proactive work attitude and professional ethics, with the ability to work under pressure.