Job Descriptions:
- Set up Collection tools such as WhatsApp Business, Company Email and company number that can be traced for future needs.
- Prepare a report for the Finance and Sales team, including recommendations from the collection point of view for further action.
- Record customer payment into the system.
- Create an Invoice for customers.
- Prepare AR aging report and collection report on monthly basis along with collection recommendation for further action from the Finance department.
- Do a collection forecast on a weekly basis.
- Maintaining the collection from customers and ensuring that there is no collection issue will hold company operations.
- Build a good relationship with all customers.
- Coordinate with Sales & Sales Admin to ensure that invoicing and collection flow run smoothly.
- Ad hoc finance-related (if any).
Requirements:
- Male/Female.
- Minimum Diploma Degree / College Graduates.
- Experience of at least 2 years. in the Banking and/or multi-finance industry.
- A hand on and persistent collections expert, and also familiar with collection strategy.
- Excellent communication skills, both verbal and written.
- Creative in negotiating repayment terms and methods.
- Demonstrate a track record in improving the loan portfolio quality of unsecured cash and white goods loan products in banks and/or multi-finance companies.
- A team player with good interpersonal skills.
- Computer literacy is a must.