Spa Supervisor

Spa Supervisor

We’re looking for a warm, organized, and service‑oriented Spa Supervisor to join our growing wellness team. You’ll help ensure smooth daily operations, deliver exceptional guest experiences, and support our therapists in maintaining the highest standards of hospitality and care.

What you’ll do:

• Supervise daily spa operations and therapist schedules.
• Ensure excellent customer service and guest satisfaction.
• Maintain spa cleanliness, hygiene, and presentation.
• Handle bookings, payments, and client feedback.
• Support training and performance of spa staff.
• Coordinate with management on promotions and inventory.

What we’re looking for:

• 2–4 years experience in spa, wellness, or hospitality management.
• Strong communication and leadership skills.
• Attention to detail and high service standards.
• Good administrative and coordination skills.
• Positive, professional, and team‑oriented attitude.

Be part of a wellness brand in Bali that values genuine hospitality, mindfulness, and growth. You’ll work in a beautiful environment surrounded by nature, with opportunities to learn, lead, and help shape a spa experience people love to return to.

Customer Service & Admin Staff

We are looking for a dedicated and professional Customer Service & Admin Staff to join our team at the Service Center. In this role, you will be the face of our brand—responsible for welcoming and assisting customers who visit for service needs. You will also handle a variety of administrative tasks to support the smooth operation of the service center.

Key Responsibilities:

• Greet and assist walk‑in customers in a professional and courteous manner.
• Handle service inquiries and provide accurate information regarding service processes.
• Coordinate with technicians to ensure timely service updates and customer satisfaction.
• Perform daily administrative duties including data entry, filing, and document preparation.
• Maintain accurate service records and manage internal documentation systems.
• Support the service center team in operational and logistical tasks as needed.

Requirements:

• Bachelor degree from any major.
• Fluent in English is a must.
• Proven experience in customer service or administrative roles (preferred).
• Excellent communication and interpersonal skills.
• Passionate about customer satisfaction.
• Proficiency in Microsoft Office and basic computer systems.
• Good appearance.
• A positive attitude and strong sense of responsibility.

and the Company will not ask for any form of payment during the recruitment process. Please report to us immediately if you are invited for an interview and asked to make a payment with a sum of money.

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