- Diploma or Bachelor's in IT/Computer Eng. or related field
- 2-5 years of experience in IT infrastructure
- Strong knowledge of network (routers, switches, access points)
- Familiar with basic cybersecurity and infra, monitoring tools
- Preparing regular documents and reports
- Technical Certifications (e.g., CCNA, MCSA) as a plus
Job Description
- Able to lead technical team with good communication and attitude
- Coordinate and monitor the activities of infrastructure team (network, helpdesk, hardware support)
- Monitor and maintain IT infrastructure (including LAN/WAN, networks, and Network devices)
- Troubleshoot technical issues related to connectivity, system performance, and hardware failures.
- Assist in infrastructure project implementation, upgrades, and documentation
- Coordinate preventive maintenance and asset inventory management
- Ensure compliance (IT policies, SOPs, and security standards) with internal SLAs and escalate unresolved issues.