The QA Manager is responsible for developing and implementing quality management systems to ensure that all products and production processes meet company standards and customer expectations. This role oversees the entire quality control process—from raw materials, pre-production stages (PPM, PPS, Inline, barcode samples), to final inspection—while leading the QA team and driving continuous improvement across the supply chain.
What You'll Do:- Develop, implement, and maintain company-wide Quality Management Systems (QMS).
- Ensure consistent application of quality standards, procedures, and relevant industry/international regulations.
- Oversee quality control from raw materials, PPM, PPS, Inline, barcode sample approval, to Final Inspection.
- Define and monitor QA KPIs; perform regular evaluations and reviews of QA team performance.
- Lead root cause analysis and coordinate Corrective & Preventive Actions (CAPA) for quality issues.
- Provide strategic recommendations for quality and process improvement to management.
- Collaborate cross-functionally with Product Development, Production, Merchandising, PPIC, Procurement, and Warehouse to ensure quality alignment.
- Manage QA budget, including tools, systems, and resource allocation.
- Conduct vendor audits and verification to ensure supplier compliance with company standards.
- Develop team capabilities through coaching, training, and performance evaluations.
- Bachelor's Degree in Textile Engineering, Quality Management, or related field.
- Minimum 5 years of experience as a Quality Assurance Manager in garment or fashion retail industry.
- Strong understanding of garment machinery, production flow, and process control.
- Proficient in Quality Management Systems (ISO 9001, AQL, etc.).
- Deep knowledge of garment construction, fabric & material properties, and production processes.
- Strong analytical and reporting skills for data-driven decision-making.
- Familiar with ERP/PLM/QA digital tools.
- Excellent communication, leadership, and cross-functional collaboration skills.