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Job Responsibilities- Facilitate the implementation and support of SAP SD
- Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer needs
- Facilitate workshops to collect business requirements
- Map client business requirements, processes, and objectives; develop necessary product modifications to satisfy clients' needs
- Design, customize, configure, and test SAP SD modules
- Identify gaps, issues, and workarounds
- Act as liaison with clients for troubleshooting: investigate, analyze, and resolve software problems
- Handle changes or emergency transports for high-priority issues
- Document functional designs, test cases, and results
- Proactively identify and propose business process and system enhancements
- Provide consulting services for new implementations and support projects
- Coordinate between business functions and technical teams
- Provide ad-hoc training and user support as needed
- Work independently and may mentor junior team members
- Bachelor's degree in Information Technology or Computer Science
- At least 4 years of experience with SAP SD modules
- Experience in designing functional specifications for programs and reports
- SAP Module certification is preferable
- Good knowledge of SAP functional areas, implementation, and modules
- Strong communication and analytical skills
- Ability to multitask and manage multiple projects
- Experience in professional services or distribution companies is a plus
- Understanding of accounting business processes
- Ability to understand business processes from a customer perspective
- Teamwork skills and effective communication
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Information Technology