Key Responsibilities:
Requirements
- Lead and mentor a team of Business Analysts across multiple IT initiatives.
- Gather, analyze, and document business requirements from various departments (underwriting, claims, finance, etc.).
- Translate business needs into functional specifications and user stories.
- Collaborate with solution architects and developers to design optimal IT solutions.
- Ensure alignment between business processes and IT systems.
- Manage stakeholder communication and expectation across departments.
- Oversee and support UAT processes, ensuring business sign-off before go-live.
- Promote best practices, methodologies, and standardization within BA function.
- Ensure solutions comply with regulatory requirements (e.g., OJK regulations).
- Support digital transformation and core system modernization initiatives.
Requirements
- Bachelor's degree in Information Technology, Information Systems, or related fields.
- 5+ years of experience as Business Analyst, with 2+ years in a lead role.
- Strong knowledge of life insurance business processes is highly preferred.
- Experience with SDLC, Agile/Scrum methodology, and tools (e.g., JIRA, Confluence).
- Excellent analytical, communication, and stakeholder management skills.
- Experienced in handle CHISS