About the Role
We are looking for an experienced Hostess / Guest Relation Officer to join our lifestyle dining restaurant team. As the first point of contact for our guests, you will set the tone for their entire dining journey. The ideal candidate has prior experience in a lifestyle or upscale dining environment, speaks English fluently, and brings a natural sense of warmth, professionalism, and hospitality.
Key Responsibilities:
- Welcome and seat guests with genuine warmth and professionalism.
- Manage reservations, waitlists, and guest flow efficiently.
- Communicate clearly with the service team to ensure smooth operations.
- Provide accurate information about menus, events, and promotions.
- Handle guest inquiries and feedback with confidence and tact.
Requirements:
- Minimum 1–2 years' experience as Host/Hostess in lifestyle or upscale dining restaurants.
- Fluent in English, both spoken and written.
- Excellent communication and interpersonal skills.
- Presentable, confident, and guest-focused personality.
- Ability to work flexible shifts, including evenings and weekends.