Job Summary
- Lead coordination and discussion for making decision related to domain strategy, budgetary, solution, implementation plan under the domain
- Lead coordination to build high level plan under the domain and lead development of more detailed plan
- Review and monitor execution of the plan
- Review and provide approval for solution and plan under the domain
- Provide feedback to DH for architecture strategy, end to end architecture plan, budget planning, etc.
Job Description
Area of Responsibilities
Key Activities
Deliverables
- Domain
Integration (ESB Middleware, RVS, Order FF, Product Catalog, API Management) solutioning
Integration solution
- Strategic Planning
- Translate the Company, Group, Division Vision, Mission, and Strategy into the domain work plan
- Provide and clarify the domain objectives for the team
- Establish the domain KPI based on organizational scorecard
- Manage the domain's budget based on work-plan and control the utilization/realization of it
In order to ensure specific domain operates on budget and help contribute to organizational goals
- Strategic and work plan for 1Y, 3Y, 5Y
- Budget plan for Y1, 3Y, 5Y
- Defined Domain Objective and KPI
- Solution Development
- DEFINE and PROVIDE Solution Architecture in COLLABORATION with Related Team.
- DEVELOP effective and efficient solutions, which is represented by the value of proposed solutions in terms of investment and cost of resources required, of the requested use-cases from respective users within the expected time and the desired business outcomes. The solutions should incorporate end-to-end design impacts to system capacity, system features and capabilities, system performance and availability, system operation, business process, operational process, SLA, customer experience, and all IT Service Design aspects.
- DEVELOP project timeline and resources plan to execute the solution development and deployment
- Defined solution plan and roadmap for domain Integration Solution
- TOR/FRI/RFP, TE, FRS (Design Document), AoP budgetary
- Impact analysis, HLD, LLD document
- Solution as per plan in place
- System capacity management
- EVALUATE system utilization based on periodic report from Operation Team.
- TRANSLATE business requirement into system capacity requirement.
- DEFINE capacity expansion plan according to capacity requirement.
- System capacity as per plan in place
- System design and architecture improvement
- EVALUATE current system design and architecture, aligned with Group reference architecture, and benchmark with best practice at the same industry.
- DEVELOP the best practice design and architecture as a target reference architecture for Indosat
- PLAN for design and architecture improvement towards efficient and effective and ready for digital experiences
- Defined architecture plan and roadmap for domain Integration Solution
- System performance management
- EVALUATE current system performance based on input from respective stakeholders including business and technology.
- TRANSLATE business performance and customer experience into system and services performance SLA/KPI.
- PLAN and DEVELOP program and initiatives for achieving target performance
- Reporting and Performance as per expected result in place
- Budgetary Plan and Sourcing Process
- DEVELOP use-case of the proposed solution to represent the value of the proposed solution (investment, business outcomes, assumptions made, payback period)
- INITIATING annual budgetary plan which includes new capabilities, capacity expansion, features enrichment and system transformation.
- SUPPORT for budget approval process incorporation with another related team
- SUPPORT for sourcing process including development related documentation (TOR, TE, and others)
- Budget plan for AoP, 3YP, 5YP
- PO released as per solution scope, and budgetary
- Technology Strategy and Standardization
- KEEP UP with global trends and technology update.
- DEVELOP and MANAGE the technology plan and standards.
- DEVELOP principles and selection method accordingly for the best and most suitable Partner and Technology.
Solution technology strategy and standardization
- Supporting Project Execution
- SUPPORT project implementation
- MONITOR project implementation
Solution document: FRS, HLD, LLD
Project tracker
Education
Minimum bachelor's degree (S1) in telecommunication / computer science / computer engineering, preferable Master Degree (S2) with major study in Informatics
Experiences
Has experience at minimum 8 years in telecommunication industry, especially in Integration (Middleware) technology design and solution.
Skills
General Skills:
- Excellent communication in both Bahasa Indonesia and English.
- Excellent technical writing and reporting.
- Excellent presentation and persuasion skill capabilities.
- Excellent knowledge of telecommunication business in general.
- Excellent understanding in general and specific business process within the business users.
- Excellent knowledge of IT system in detail and technology roadmap
Specific Skillset (Domain)
- Has an excellent knowledge on Middleware: API Gateway, Enterprise Service Bus, Event Driven Architecture, Order Management (Boomi, Apigee, Tibco, Oracle, Apache Kafka, Confluent, MuleSoft Platform)
- Has an excellent knowledge of Provisioning System, Order Capture Management and Product Catalog
- Hands-on development skills across Middleware platforms (Boomi, Apigee, Tibco, Oracle, Apache Kafka, Confluent, MuleSoft Platform, Microservices with Containerization architecture)
- Advanced Knowledge on some language programing such as Java, Erlang, etc.
- 5+ Years' Experience on middleware platform
- Has experience and excellent knowledge on Modern Application Development Landscape: Container Centric, PaaS
- Has experience and knowledge on Monolithic and Microservices Architecture to support system integration
- Has good knowledge of Customer Apps, Customer Management and CRM
- Has good knowledge on Digital Solution: API Monetization; IoT; Digital Customer Touch Point; Digital Marketing
- Strong in Agile practice, service-oriented environment and better development practice.
- Good knowledge of agile methodology and framework like Scrum, Kanban, XP, Crystal, FDD.
- Good knowledge about Agile techniques like user stories, continuous integration, ATDD, TDD, continuous testing, pairing, automated testing, and Agile games.
- Ability to take decision and commitment to deliver product on time.
- Has a good knowledge on Business Support System for Telco Services
- Has a good knowledge in ISS (Infrastructure) in the area of server, storage, database, container, cloud, & virtualization, backup system, desktop, local/wide area network, data center and disaster recovery.
- Has a good knowledge in IT application and system design, database design and infrastructure design.
- Has a good knowledge in Business Process Framework (eTOM), Application Framework (TAM) and Information Framework (SID), IT Service Management (ITIL).
Internal & External Stakeholders
Internal
(within function)
Internal
(outside of function)
External
Internal Division (Core Solution)
- IT Digital Strategy & Planning
- IT Business
Partner
- IT Service Operation
- IT Corporate Security
- Vendors
- Partners
Leadership Competencies
- Work Standards
- Continuous Improvement
- Planning and Organizing
- Business Awareness
- Building Positive Working Relationships
- Decision Making
- Continuous Learning
- Customer Excellence
Technical Competencies
- AI / Advanced Analytics Enablement
- Security Operations and Threat Management
- Project, Program and Portfolio Delivery
- DevOps, CI/CD and Automation
- API and Integration Engineering
- IT Governance, Risk and Compliance
- Product Management and User Experience
- Business and Technology Strategy
- Software and Application Development
- Cloud Architecture and Platform Engineering
- Infrastructure Operations and Site Reliability
- Cybersecurity Architecture and Governance
Specific Technical Competencies
Technical Competencies Telecommunications Business Strategy Planning & Roadmap Development Technical Specifications & Standardization IT Domain General Working Knowledge IT Infrastructure General Working Knowledge
API Gateway, Enterprise Service Bus, Event Driven Architecture , Order Management Provisioning System, Order Capture Management and Product Catalog Digital Solution: API Monetization; IoT; Digital Customer Touch Point; Digital Marketing Modern Application Development Landscape: Container Centric, PaaS Hands-on development skills across Middleware platform End to End Technical View Risk management
Behaviour Expectations
Behavioral Competencies
Effective Decision Making
Networking & influencing
Ownership, Drive & Engagement
Change Agility
Teamwork & collaboration
Effective Communication
Workplace Ethics
Customer Focus
Learning & growth Mindset