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L2 Cybersecurity Analyst

Company: Sumber Solusi Hebat

Location: Placed at a Security Operations Center (SOC)

Employment Type: Full-time / Contract

Job Description:

We are looking for an experienced L2 Cybersecurity Analyst to join our team at Sumber Solusi Hebat, working within a SOC environment. The ideal candidate will be responsible for incident response, vulnerability detection, and ensuring cybersecurity operations are well-coordinated across teams and clients.

Requirements:

  • Minimum S1/equivalent in Computer Science OR ECIH/CHFI certification.

  • At least 2 years of experience in Incident Response or Cybersecurity.

  • Certifications in Security Operations, Penetration Testing, and Vulnerability Assessment (CEH/equivalent & CIHE).

  • Strong understanding of information security and network security technologies.

  • Detail-oriented with problem-solving skills and a procedural approach.

Key Responsibilities:

  • Develop incident handling programs, escalation processes, and improvements based on feedback from IT Operations & Monitoring (L1).

  • Identify access control attacks.

  • Detect security vulnerabilities and potential breaches.

  • Analyze cybersecurity posture trends.

  • Coordinate incident handling and crisis management with internal teams (IT Operations & Monitoring, Cyber Security Section Head, MSS Operation Dept. Head, Infrastructure Engineer) and external clients.

  • Escalate incidents or issues according to priority to relevant functions like the Cyber Security Section Head or MSS Operation Dept. Head and coordinate with clients.

  • Provide guidance on cybersecurity issue solutions to L1 IT Operations & Monitoring.

  • Prepare detailed incident reports and technical summaries and communicate them to management, administrators, end-users, and other cybersecurity entities.

  • Develop use cases and integrate them into SIEM in collaboration with the Infrastructure Engineer.

  • Oversee daily operations at the client site and conduct regular (weekly) meetings.

  • Prepare closing reports on resolved incidents and coordinate with clients.

  • Maintain service quality and client satisfaction by ensuring effective communication with L1, PMO, clients, and other relevant parties.

  • Implement and manage cybersecurity awareness and training programs.

  • Conduct IT Security Risk Assessments for products and services, ensuring compliance with cybersecurity regulations.