Job Description:

Handle booking arrangements with shipping lines, airlines, and other transport providers, ensuring timely container loading and shipment scheduling based on customer requirements.
Prepare and manage export and import documentation, including booking, commercial invoices, packing lists, shipping instructions, and Bills of Lading, ensuring accuracy and compliance with regulations.
Coordinate and communicate with customers, vendors, agents, and internal departments to verify shipment details, resolve issues, and maintain updated records.
Handle customs clearance and ensure export compliance for all destinations, with special attention to required filings for USA shipments.
Input and update shipment data in operational systems, monitor shipment progress, and proactively follow up on any delays or discrepancies.
Collaborate with trucking companies, port agents, and suppliers to ensure timely container receipt, loading, and return, while supporting smooth end-to-end logistics operations.

Requirement:

Diploma or Bachelor's Degree in Logistics, Supply Chain, or related field.
Minimum 2 years of experience in freight forwarding, logistics, or export-import operations.
Skilled in handling shipments to/from USA, China, and other international destinations.
Strong knowledge of export/import procedures, documentation, and customs regulations.
Fluent in English and/or Mandarin, both written and spoken.
Detail-oriented, communicative, and proactive, able to work efficiently in a fast-paced start-up environment (Surabaya office; Head Office in China).

CV/Resume other than in English or Mandarin will not be considered.

Only shortlisted candidates will be contacted.