Responsibilities
Shipping & Fulfillment
- Prepare and pack customer orders accurately and efficiently, ensuring product quality and packaging standards are met.
- Coordinate with courier services and logistics partners for domestic and international shipments.
- Generate and manage shipping labels, invoices, and tracking documentation.
- Monitor shipment status to ensure on-time delivery and handle any delivery issues or discrepancies.
Inventory Management
- Receive incoming stock and verify quantity and quality against purchase orders.
- Record and update product entries in the inventory management system (e.g., SKU tracking, stock movement).
- Conduct regular stock counts and reconcile discrepancies between physical and system inventories.
- Ensure proper product organization and labeling within storage areas.
Warehouse & Process Support
- Maintain cleanliness and organization of the warehouse and packing area.
- Assist in stock forecasting and replenishment planning.
- Support product sorting, repackaging, and labeling for events or promotions.
- Coordinate with the Operations and Sales teams to support product availability and delivery schedules.
Qualifications:
- 1–3 years of experience in shipping, warehouse, or inventory roles (experience in retail or e-commerce preferred).
- Basic understanding of inventory management systems or ERP software.
- Proficiency in Microsoft Excel / Google Sheets.
- Able to communicate in English (both written and spoken).
- Strong attention to detail, organizational, and communication skills.
- Able to handle physical work such as lifting boxes or arranging stock when necessary.
- Interest in Trading Card Games (TCG) or collectibles is a plus.
Job Type: Full-time