Back to search:Reservations Officer / Jakarta (kembangan)

About Peponi Travel

Peponi Travel is an adventure travel company that connects people deeper with destinations through authentic, local-style experiences. Peponi combines traveler comfort and local authenticity to create journeys that go beyond tourism.

What is an Reservation Officer?

A Reservation Officer at Peponi ensures all trip reservations, ticketing processes, and operational logistics run seamlessly: from flight booking coordination to rooming lists and supplier communication. You'll be the backbone ensuring every journey starts smoothly.

Responsibilities


• Handle and confirm all travel reservations (flights, hotels, trains, etc.)


• Manage ticket issuance, changes, and coordination with airlines


• Prepare rooming lists and coordinate with local suppliers and partners


• Support trip operation documentation and communication before departure


• Monitor operational timelines to ensure readiness for each departure


• Collaborate with Operation Lead and Visa Team for smooth guest preparation


• Maintain updated records and reports on all assigned trips

Qualifications


• Minimum 1–2 years of experience in travel operations or ticketing


• Strong attention to detail and problem-solving skills


• Familiar with GDS systems or airline booking platforms (advantageous)


• Able to write and communicate in proper English & Bahasa Indonesia.


• Excellent communication and organizational skills


• Able to work efficiently under deadlines and in dynamic environments


• Passionate about travel and delivering great guest experiences

Benefits


• Competitive monthly salary Rp5,500,000 - Rp6,500,000


• BPJS Ketenagakerjaan & Kesehatan


• Wellness & paid time off


• Culture & personal development support


• Annual company outing and trip experiences

Why Peponi

At Peponi, you don't just work — you grow, explore, and contribute to meaningful travel experiences. Join a team that values integrity, continuous improvement, and working from the heart.