The ideal candidate will assist in all areas of marketing lead generation and marketing support. They will be comfortable in maintaining various marketing campaigns and have a creative skillset which enables them to brainstorm new initiatives.
Responsibilities
- Tenant engagement: Manage Communications with Tenants, Run structured floor walks with TROs, weekly/monthly check-ins and reports, manage day-to-day comms and follow-ups through TROs
- Surveys & feedback: Execute Tenant NPS/CSAT and publish concise reports and action plans
- Performance reporting: Validate data submissions from Tenants collected by TROs/Finance and through Loyalty Program; deliver clear weekly/monthly dashboards (sales, footfall, ATV, conversion)
- Business insights: Measure performance and KPIs assigned and flag risks/opportunities and brief Marketing/Operations with specific, measurable actions.
- Competitor intelligence: Maintain a simple cadence on brand mix, promos, pricing, and VM
- Contribute to marketing and creative brainstorm initiatives
- Identify and propose internal/external ideas and initiatives to help promote general awareness of company brand
Qualifications
- Bachelor Degree any major
- Minimum 3 years experience in relevant industry - Retail, Hospitality, FMCG etc
- Fluency in English is a must
- Fluency in MS Office (including Excel, Powerpoint, etc)
- Willing to work onsite at Summarecon Villaggio Outlets, Karawang