QUALIFICATIONS, EXPERIENCES and ATTRIBUTES
- Bachelor's Degree in Security Management, Risk Management, or a related discipline
- Minimum of 5 years' experience in a security operations or management role within a multicultural environment
- Strong knowledge of threat and hazard identification, access control, surveillance systems, and emergency response procedures
- Proven experience managing security teams and coordinating with external law enforcement and emergency services
- Proficiency in Microsoft Office and Google Applications; experience with security monitoring systems and access control platforms
- Excellent interpersonal and intercultural communication skills
- Strong leadership, coordination, and conflict resolution skills
- Calm, reliable, and decisive under pressure, with proven problem-solving ability
- Willingness to be on-call and respond to incidents outside of regular school hours as needed
- Demonstrated commitment to safety, child protection, and safeguarding principles
DUTIES AND RESPONSIBILITIES
Campus Security Operations
- Implement and monitor daily security operations across all JIS campuses.
- Manage campus access control, vehicle entry systems, ID card verification, and visitor management systems.
- Supervise and coordinate contracted security personnel, ensuring professionalism, competence, and compliance with JIS standards.
- Maintain and test security equipment and systems, including CCTV, alarms, and communication devices.
Threat & Incident Monitoring
- Continuously monitor the local security environment, reporting emerging risks to the Risk Management Advisor.
- Conduct regular security surveys of campuses and assets, identifying vulnerabilities and recommending improvements.
- Respond to security incidents, coordinating immediate containment, notification, and escalation as required.
- Maintain accurate incident logs, reports, and records for assurance and review.
- Ensure timely communication of relevant threats to campus leaders and staff
Emergency Support
- Support immediate on-campus emergency response (e.g. medical emergencies, fire, evacuation, lockdown) in coordination with the Risk Management Advisor and School Emergency Response Teams.
- Ensure all security staff are trained and ready to assist in campus-level emergencies.
- Liaise with police, fire, and medical services as directed during on-campus incidents.
- Assist with periodic review and refinement of emergency procedures and protocols
Training & Supervision
- Train and supervise security staff and contractors in site security procedures, access control, and emergency support duties.
- Facilitate onboarding and orientation for new guards or security contractors assigned to JIS campuses
- Conduct periodic drills with security personnel to test and ensure response readiness.
- Ensure professional conduct and customer service standards are upheld by all security personnel.
Resource Management
- Oversee allocation of security resources (staff, vehicles, equipment) to ensure effective coverage and support of daily operations.
- Manage duty rosters, shift coverage, and overtime requirements for security staff.
- Monitor and report on the performance of contracted security providers.
Reporting & Compliance
- Submit regular reports on campus security, incident trends, and contractor performance to the Risk Management Advisor.
- Ensure compliance with Indonesian security regulations and JIS safeguarding requirements.
- Maintain confidentiality and integrity in all security operations.
- Forecast resource needs and communicate with Risk Management Advisor regarding staffing or budget concerns
Additional Responsibilities
- Embrace the JIS Learning Dispositions of Resilience, Resourcefulness, Relating, and Reflecting.
- Perform other related duties as assigned by the Risk Management Advisor.